In an email to CNET, the CEO of Huawei's consumer business group, Richard Yu, has said that the company is not withdrawing from the US market, even though each major operator refuses to sell its phones, and retailers like Best Buy recently dropped the brand.
"We are committed to the US market and we gain the confidence of US consumers by staying focused on delivering world-class products and innovation," Yu told CNET in an email. "We would never jeopardize that trust."
Gaining that trust – with consumers, corporations and government agencies alike – for Huawei will likely be an uphill battle as it faces several blows when trying to create forays into the US market. Earlier this year, the heads of six US intelligence agencies, including the FBI and the NSA, warned about the use of products and services created by Huawei. The company, founded by a former engineer in the People's Liberation Army of China, was previously sued by Cisco for stealing the source code and has been described by US politicians as "effectively an arm of the Chinese government."
Yu believes that the warnings and safety concerns of the US. UU They are "unfounded suspicions" and "frankly unfair". Affirms that Huawei employs more than 1,000 people in 13 US offices. UU And he says: "We welcome an open and transparent discussion if it is based on facts"
In January, Huawei planned to launch its new Mate 10 Pro flagship in the US. UU Through AT & T, but the company withdrew from the agreement at the last moment, reportedly due to political pressure. Verizon soon followed his example.
When it comes to retail support, Amazon continues to sell Huawei phones and devices (such as laptops and smart watches), but Huawei recently lost Best Buy as a retail partner. Although Best Buy has not commented on why it stopped selling the devices, Huawei was surprised by asking people to write fake reviews for the Mate 10 Pro on the Best Buy website in exchange for an opportunity to try the phone.
"Even without the US market, we will be number one in the world," Yu said earlier this week after presenting his latest P20 and P20 Pro smartphones. Although Huawei may not need the US. UU., Still wants to compete in the market. "We recognize that we are not a known brand in the US And we need to build our brand here," Yu told CNET. "Our first step is to gain the confidence of consumers."