New Global Survey by Opus Research for SoundHound Inc. Reveals Business Leaders are Focused on Customized Voice Experiences

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[February 25, 2021]

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. A brand-new term paper launched today by Opus Research Study( News- Alert) , a varied advisory and analysis company supplying crucial insight on software application and services, and SoundHound Inc., the leading innovator of voice AI and conversational intelligence innovations, exposes that two-thirds (67%) of study participants state their business have actually currently purchased voice assistants, with the biggest variety of applications in the last one to 3 years. .

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This news release includes multimedia. View the complete release here: https://www.businesswire.com/news/home/20210225006268/en/

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. The research study likewise exposed that 77% are determining the advantages of voice assistants by consumer complete satisfaction (CSAT) and Net Promoter Ratings (NPS). In addition, 74% concur that managing the brand name identity and user experience are amongst the best motorists of company worth from implmenting voice AI methods. .

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. With a growing concentrate on user experiences, much better consumer relations, and enhanced complete satisfaction ratings, the experts at Opus Research study have actually figured out that, “ Provided the fast development of voice assistant use, now is the time for business throughout markets to get rid of typical difficulties surrounding ROI, money making, and fragmentation.“ .

.(* ) . Study participants consist of 320 magnate around the world in 8 markets: hospitality, IoT/Smart House, Media/Entertainment, Financial Solutions, QSR/Restaurants, Retail, Telecom, and Transport and leading business such as MGM Resorts International, Panasonic Corp., Netflix, Capital One, Panera Bread,

Finest Buy ( News – Alert), T-Mobile U.S.A., and United Airlines. .
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” For a brand-and as a brand-to stick out from the crowd, we require an unique identity. So, business need to buy voice innovation. With the increasing need from users it is extremely important-the capacity in this innovation is huge,” kept in mind one participant. .
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. The research study report is offered complimentary for download now. Opus Research Study and SoundHound Inc. are likewise preparing a webinar conversation to consist of RAIN company on March 9, 2020 at 10:00 AM PST and 1:00 PM EST. Registration is continuous and offered. .

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About SoundHound Inc. . .

. At SoundHound Inc., our company believe every brand name must have a voice. As a leading innovator of conversational innovations, we’re relied on by brand names around the world. Houndify, our independent voice AI platform, enables designers to develop custom-made voice assistants with a top quality wake word for any product and services. Our exclusive Speech-to-Meaning ™ engine provides extraordinary speed and precision. Our objective: To make it possible for human beings to connect with the important things around them like we connect with each other: by speaking naturally to phones, cars and trucks, wise speakers, mobile apps, and every part of the emerging ‘voice-first’ world. www.soundhound.com .

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About Opus Research Study . .(* ) . Opus Research study is a varied advisory and analysis company supplying crucial insight on software application and services that supports digital improvement. Opus Research study is concentrated on the combining of smart help, NLU, artificial intelligence, conversational AI, conversational intelligence, smart authentication, service automation and digital commerce. www.opusresearch.net .

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View source variation on businesswire.com:

. . https://www.businesswire.com/news/home/20210225006268/en/ . . .
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