Google is adding a chat feature to the person-to-person Tez payment application that it launched in India last year. As the Economic Times reports, the feature is now being deployed and allows users to send messages related to each transaction. It should be useful to track the context of payments, etc.
So yes, it's another Google messaging solution. But this time it is easy to see why it is necessary. WhatsApp has just launched its own payment system in the application for India, which has the potential to be a big business: the messaging service has more than 200 million users in India, which represents the majority of the owners of smartphones in the country. Paytm, India's largest mobile payments company, also has more than 200 million users, and added a similar chat option late last year.
Both Google and WhatsApp have built their services on the unified payment interface system (UPI) of the government of India to transfer money by directly accessing bank accounts instead of maintaining a virtual wallet. However, it is clear that they are following the design from opposite directions: one company is adding payments to a chat application and now the other is adding chat to a payment application.