Twitter, like other major technology companies, has faced a year of severe criticism, as it has been plagued by misinformation, bots and the prominence of extreme right-wing users. Now, the company is admitting that it can not solve its problems on its own and is asking for help.
Twitter is seeking external experts to measure the company's "health", he said in a statement, and is seeking proposals to determine exactly how the company is promoting "healthy debate, conversations and critical thinking" versus "abuse, spam, and manipulation." .
CEO Jack Dorsey admitted in a series of tweets that the company did not always meet the expectations of users. "We are not proud of how people have taken advantage of our service, or our inability to address it quickly enough," he writes, adding that the company has focused on enforcing its terms of service, but now needed a "systemic framework". . "
"We are committed to helping increase collective health, openness and courtesy of public conversations around the world, and we are publicly responsible for progress," the company said in its blog today. "By measuring our contribution to the general health of public conversation, we believe we can get closer and measure our impact on the world in the years to come."
We are committed to Twitter to help increase collective health, openness and courtesy of public conversations, and to take public responsibility for progress. Jack (@jack) March 1, 2018
"We do not have all the answers and we can not do it alone, but we know that the result will be stronger when we seek advice and support from experts around the world," Twitter said. The company accepts proposals for the project until April 13. The chosen applicants will be associated with Twitter and will receive funds for their projects. The company says it plans to announce the first projects in July.